Penalty Charge Notice (Resolvo)

Got a Euro Parking Services Fine? Here’s How to Beat It (Step‑by‑Step)

Resolvo

Resolvo

18 January 2026Updated: 18 January 2026
11 min read

You went to the gym. Grabbed some groceries. Picked someone up from the coach station. Now there's a £100 parking charge from Euro Parking Services sitting on your doormat.

Maybe you paid. Maybe you were only there for 10 minutes. Maybe the machine wasn't working. But Euro Parking Services doesn't care — they want their money, and they want it now.

Here's the uncomfortable truth: Euro Parking Services issues thousands of parking charges every week across the UK. Many are legitimate. But many aren't — unclear signs, faulty ANPR cameras, payment systems that don't register, or terms that weren't properly displayed.

If you believe your charge is unfair, you have options. Here's everything you need to know about Euro Parking Services, how their system works, and exactly how to appeal your parking charge.

👉Appeal your Euro Parking fine with Resolvo in just 2 minutes - it's completely free


📌 Who Are Euro Parking Services?

Euro Parking Services are a private parking management company based in 51 Pinfold Street Birmingham . They manage over 1000+ car parks across the UK on behalf of landowners and businesses.

What they do:

  • Monitor parking using ANPR cameras (Automatic Number Plate Recognition)

  • Enforce parking rules set by the landowner

  • Issue Parking Charge Notices (PCNs) for breaches

  • Operate 24/7, 365 days a year

Important distinction:

These are two separate companies. Don't confuse them — they have different appeal processes.


🅿️ Where You'll Find Euro Parking Services

EPS doesn't publicise a full list of sites they manage, but based on driver reports and industry data, they commonly operate at:

Common locations:

  • Retail parks and shopping centres

  • Gyms and leisure centres (PureGym, David Lloyd, etc.)

  • Private healthcare and clinic parking

  • Coach stations (Birmingham Coach Station, for example)

  • Residential car parks and private drives

  • Budget hotel car parks

  • Fast food restaurant car parks


⚖️ What Kind of Charge Is This?

An Euro Parking Services PCN is NOT a council fine. It's a private contract claim.

What this means:

  • ❌ You're not breaking the law

  • ❌ It's not a criminal matter

  • ✅ It's a civil claim for breach of contract

  • ✅ They'd need to take you to court to enforce it

The legal basis: When you park in their car park, EPS argues you entered a contract by parking there. If you break the terms (overstay, don't pay, park in wrong bay), they claim you owe them money for breach of that contract.

For this to work, they must prove:

  • Clear terms were displayed (proper signage)

  • You agreed to those terms (by parking)

  • You breached the terms

  • The charge amount is fair and proportionate

If any of these fail, their case is weak.


💷 How Much Do They Charge?

Standard Euro Parking Services charge:

  • £100 if paid after 14 days

  • £60if paid within 14 days (40% "early payment discount")

If you ignore it:

  • Reminder letters

  • Debt collection threats

  • Potential court action (rare but possible)

  • If they win in court: £100 + court costs + enforcement fees


🚫 What Happens If You Ignore It?

If you do nothing at all:

  • Week 1-2: First reminder letter (charge still £60 if paid within 14 days)

  • Week 3-4: "Final notice" letter (charge now £100)

  • Week 6-8: Debt collection letter (from EPS or third-party)

  • Week 12+: Letter Before Claim (legal threat)

  • Month 6-12: Potential court action (small claims)

Can they actually take you to court? Yes. Euro Parking Services can and does pursue cases through small claims court in some instances. They won't do it for every £100 charge (costs them time and money), but they do pursue cases to set precedents.

What you should do: Don't ignore it, but don't pay blindly either. If you believe it's unfair, appeal it properly.


🧾 How to Appeal Your Euro Parking Services Charge (Step-by-Step)

Step 1: Check the PCN Carefully

Look for errors that invalidate the charge:

Common mistakes:

  • ❌ Wrong vehicle registration number

  • ❌ Incorrect date or time

  • ❌ Wrong location listed

  • ❌ No photographic evidence attached

  • ❌ Missing required legal information

If there's an error, your appeal is stronger.


Step 2: Gather Your Evidence

Strong appeals need proof. Collect:

📸 Photos (Take These ASAP):

  • Wide shots showing signage from driver's perspective

  • Close-ups of any unclear, damaged, or hidden signs

  • Photos of parking bays/lines

  • Payment machine (if broken or out of order)

  • Your vehicle in the bay (if relevant)

🧾 Payment Proof:

  • Payment receipts (if you paid)

  • Bank statements showing transaction

  • Parking app screenshots with timestamp

  • Confirmation emails

📝 Other Evidence:

  • Witness statements (if someone was with you)

  • Medical evidence (if emergency caused overstay)

  • Breakdown recovery invoice (if car broke down)

  • Time-stamped photos from your phone

Pro tip: Take photos within 24-48 hours while signs are in same condition.


Step 3: Understand Valid Appeal Grounds

Not all parking tickets are issued unfairly, but there are certain scenarios where appealing is advisable:

Strong grounds for appeal:

1. Signage Issues

  • Signs not visible from driver's position

  • Signs obscured by trees, vehicles, or obstructions

  • Signs too small or faded to read

  • No signs at entrance (only at pay machine)

  • Terms unclear or contradictory

2. Payment Problems

  • You paid but system didn't register it

  • Payment machine broken/out of order

  • Card reader not working

  • Payment app failed

  • Wrong vehicle registration entered by mistake (yours or someone else's)

3. Grace Period Violation

  • BPA Code of Practice requires at least 10 minutes grace period

  • Charged immediately after expiry (no grace given)

  • Charged within 10 minutes of paid time ending

4. Technical Errors

  • ANPR camera misread your registration

  • Timestamps don't match your actual arrival/exit

  • You never entered the car park (wrong vehicle)

5. Mitigating Circumstances

  • Medical emergency

  • Vehicle breakdown

  • Delayed due to helping someone

  • Extreme circumstances beyond your control

6. Procedural Failures

  • PCN sent too late (must be within 14 days)

  • Keeper not properly identified through DVLA

  • Terms not displayed at all

  • Charge amount not proportionate


Step 4: Write Your Appeal

All appeals should include: PCN serial number, vehicle registration mark, full name, full address, driver name (if different), and supporting evidence.

Key points:

  • Be clear and concise

  • State facts, not emotions

  • Reference specific BPA Code violations (if applicable)

  • Attach all evidence

  • Keep copies of everything

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Step 5: Submit Your Appeal On Time

You have 28 days from the second working day after the notice was issued to submit an appeal.

How to submit:

Online: Euro Parking appeal portal

Important:

  • Don't pay before appealing — payment ends your right to challenge

  • Appeal holds the charge — it won't increase while under review

  • Keep £60 discount — If you appeal within 14 days, you keep the discounted amount if your appeal fails


Step 6: Wait for Response

EPS aims to respond within 28 days via the same method you used to appeal (email or post).

Possible outcomes:

1. Appeal Accepted ✅ Charge cancelled. You pay nothing. Case closed.

2. Appeal Rejected ❌ You have two options:

  • Pay the charge (still £60 if within original 14-day window)

  • Escalate to independent appeals (POPLA or IAS)


Step 7: Escalate to Independent Appeals (If Rejected)

If Euro Parking Services rejects your initial appeal, you can take your case to the independent appeals service, POPLA (Parking on Private Land Appeals), if your ticket was issued in England or Wales.

What is POPLA?

  • Independent adjudicator

  • Free to use

  • Reviews your case and EPS's evidence

  • Makes binding decision

How to escalate:

  • EPS will provide a POPLA code in their rejection letter

  • Go to popla.co.uk

  • Submit within 28 days of rejection

  • Upload all your evidence again

  • Wait for decision (usually 4-8 weeks)

POPLA success rate: Many drivers win at POPLA because parking companies often haven't followed proper procedures.

If POPLA rejects you: You can still refuse to pay and force them to take you to court (where you can defend yourself), or you can pay the charge.


💡 Common Euro Parking Services Appeal Scenarios

Scenario 1: "The Machine Was Broken"

Your situation: Payment machine had "Out of Order" sign. You took a photo. EPS still charged you.

Your appeal:

  • State you attempted to pay but couldn't

  • Attach photo of broken machine with timestamp

  • Reference BPA Code: parking operators must provide working payment facilities

Likely outcome: Appeal accepted if you have proof.


Scenario 2: "I Paid But They Didn't Register It"

Your situation: You paid via app, have receipt, but still got charged.

Your appeal:

  • Attach app receipt/screenshot showing payment

  • Include transaction reference number

  • Note the time you paid vs when they claim you didn't

Likely outcome: Appeal accepted — system error on their part.


Scenario 3: "The Signs Were Hidden"

Your situation: No visible signs at entrance, terms only on small sign near payment machine at back of car park.

Your appeal:

  • Photos showing lack of entrance signage

  • Reference BPA Code requirement for clear signage at all entrances

  • Argue you couldn't reasonably know the terms before parking

Likely outcome: Strong appeal if photos clearly show inadequate signage.


Scenario 4: "I Was Only 5 Minutes Over"

Your situation: Paid for 2 hours, stayed 2 hours 5 minutes. Got charged £100.

Your appeal:

  • Reference BPA Code 10-minute grace period requirement

  • Ask why grace period wasn't applied

  • Argue charge is disproportionate to 5-minute overstay

Likely outcome: Should win — BPA members must give grace period.


Scenario 5: "Medical Emergency"

Your situation: Had to rush someone to hospital, overstayed while dealing with emergency.

Your appeal:

  • Explain circumstances

  • Attach hospital admission documents if possible

  • Argue genuine emergency = mitigating circumstance

Likely outcome: Variable — some operators accept, some don't. Worth trying.


🔍 FAQs About Euro Parking Services

Q: What's the deadline to appeal? A: 28 days from the second working day after the PCN was issued. Don't miss it.

Q: Will my appeal increase the charge? A: No. If you appeal within the 14-day discount window, the PCN remains at £60 until your appeal is decided.

Q: Can they take me to court? A: Yes, though it's relatively rare. EPS does pursue some cases through small claims court.

Q: What if I was only a passenger? A: Doesn't matter — the registered keeper is liable unless they identify the driver. (Be careful with this — it has legal implications.)

Q: Do I have to give driver details? A: If EPS asks for driver details, you're not legally required to provide them for private parking charges. Only council PCNs can legally require this.

Q: Will this affect my credit score? A: Not unless they get a County Court Judgment (CCJ) against you and you don't pay it. The charge itself doesn't affect credit.

Q: What's the difference between EPS and Euro Car Parks? A: They're completely different companies. Euro Car Parks is based in London. Euro Parking Services is based in Birmingham. Different appeal processes.

Q: Are they a member of a trade association? A: EPS is a member of the British Parking Association (BPA), meaning they must follow the BPA Code of Practice.

Q: What's the BPA Code of Practice? A: Rules that BPA members must follow, including clear signage, grace periods, and fair procedures. Violations are appeal grounds.

Q: Can I just ignore all private parking charges? A: Not recommended. While many can be successfully appealed, ignoring them risks court action and CCJs.


🧠 Why Euro Parking Services Rejects Appeals (And How to Counter)

Common rejection reasons:

1. "Signs were adequate" Your counter: Provide photos showing they weren't. Show obstruction, poor positioning, fading.

2. "No grace period required" Your counter: BPA Code requires minimum 10-minute grace. Reference specific code section.

3. "Payment not received" Your counter: Provide transaction proof, app screenshot, bank statement.

4. "ANPR evidence is clear" Your counter: If timestamps are wrong, provide your own evidence (receipts from nearby shops, CCTV, etc.).

5. "You accepted terms by parking" Your counter: Can't accept terms you couldn't see (if signage inadequate).

🧾 Final Thoughts

A Euro Parking Services PCN isn't automatic guilt. It's a contract claim that they must prove.

If your charge was unfair:

  • ✅ Appeal it properly with evidence

  • ✅ Use Resolvo to write your appeal (free, takes 2 minutes)

  • ✅ Escalate to POPLA if rejected

  • ✅ Don't pay just because you're scared

If you genuinely broke the terms:

  • You'll probably lose the appeal

  • Pay the £60 within 14 days

  • Learn from it and move on

Remember:

  • BPA Code of Practice must be followed

  • Signs must be clear and visible

  • Grace periods must be given

  • Payment systems must work

  • Charges must be proportionate

If any of these failed, you have grounds to appeal.

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